STAY IN THE KNOW
SHIPPING & RETURNS
Shipping Policy
Welcome to Hieroglyph Publishing/Entertainment. These Terms & Conditions outline the rules and regulations for the use of 9hieroglyph.com.​​
Hieroglyph LLC
99 Wall St./suite 1586
New York, NY. 10005
​​
​By accessing this website we assume you accept these Terms & Conditions in full. Do not continue to use 9hieroglyph.com if you do not accept all of the Terms & Conditions stated on this page.
​
The following terminology applies to these Terms & Conditions, Privacy Statement and Disclaimer Notice and any or all agreements: Client, You, and YOURS refers to you, the person accessing this website and accepting the Company. Party, parties, or Us, refers to both the client and us, or either the Client or ourselves.
​
All Terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, products, in accordance with and subject to, prevailing law of 99 Wall St./ suite 1586, New York, NY. 10005.
​
Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
​
COOKIES:
We employ the use of cookies. By using 9hieroglyph.com you consent to the use of cookies in accordance with Hieroglyph Publishing/Entertainment's privacy policy. Most of the modern-day interactive websites use cookies to enable us to retrieve user detail for each visit.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.
​
HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix app Market, placing Cookies or utilizing other tracking technologies through Wix's services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
​
LICENSE:
Unless otherwise stated, Hieroglyph Publishing/Entertainment and/or its licensors own the intellectual property rights for all material on 9hieroglyph.com.
​
All intellectual property rights are reserved. You may view and/or print pages from 9hieroglyph.com for your own personal use subject to restrictions set in these Terms& Conditions.
YOU MUST NOT:
*Republish material from 9hieroglyph.com.
*Sell, rent or sub-license material from 9hieroglyph.com.
*Reproduce, duplicate or copy material from 9hieroglyph.com
*Redistribute content from Hieroglyph Publishing/Entertainment (unless consent is specifically made for redistribution).
​
DISCLAIMER:
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (Including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
​
NOT IN THIS DISCLAIMER WILL:
*Limit or exclude our or your liability for death or personal injury resulting from negligence.
*Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
*Limit any of our or your liabilities in any way that is not permitted under applicable law.
*Or exclude any of our or your liabilities that may not be excluded under applicable law.
​
The limitation and exclusions of liability set out in this Section and elsewhere in this disclaimer:
1. Are subject to the preceding paragraph; and
2. Govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities that arise in contract, tort (including negligence) and for breach of statutory duty.
​
To the extent that the website and the information and service on the website are provided free of change, we will not be liable for any loss or damage of any nature.
The TERMS & CONDITIONS page is created for Hieroglyph LLC (Hieroglyph Publishing/Entertainment) at 9hieroglyph.com
​
WHAT TYPE OF INFORMATION DO WE COLLECT?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
​
WHY DO WE COLLECT SUCH PERSONAL INFORMATION?
We collect such non-personal and personal information for the following purposes:
1. To provide and operate the services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
​
HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS' PERSONAL INFORMATION?
Our Company is hosted on Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our Company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
​
PRIVACY POLICY UPDATES:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
​
HOW DO WE COLLECT INFORMATION?
When you conduct a transaction on our Website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
​
HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our Company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national law, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
​
QUESTIONS AND YOUR CONTACT INFORMATION:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hieroglyphscripts@gmail.com or send us mail to Hieroglyph LLC, 99Wall St./suite 1586, New York, NY. 10005.
​
HOW CAN OUR SITE VISITORS WITHDRAW THEIR CONSENT?
If you don't want us to process your data anymore, please contact us at hieroglyphscripts@gmail.com or send us mail to: Hieroglyph LLC, 99 Wall St./suite 1586, New York, NY. 10005
​
Return & Exchange Policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the Country in which they were originally purchased; and (ii) the following products are not eligible for return: [MUSIC].
​
RETENTION OF RIGHT TO CHANGE OFFERING:
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
​
WARRANTIES & RESPONSIBILITY FOR SERVICES AND PRODUCTS:
​
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
​
OWNERSHIP OF INTELLECTUAL PROPERTY, COPYRIGHTS AND LOGOS:
​
The service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of www.9hieroglyph.com. Except as explicitly provided herein, nothing in Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
​
You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, HIEROGLYPH LLC (Hieroglyph Publishing/Entertainment) confirm that we own all the relevant rights or received the appropriate license to upload/transfer/send the content. Hieroglyph LLC agree and consent that the uploaded/transferred content may be publicly displayed at the website.
​
RIGHT TO SUSPEND OR CANCEL USER ACCOUNT:
​
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
​
INDEMNIFICATION:
​
You agree to indemnify and hold 9hieroglyph.com harmless from any demands, loss, liability, claims or expenses (Including Attorneys' Fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
​
​
RIGHT TO CHANGE AND MODIFY TERMS:
​
We reserve the right to modify these Terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutions your acceptance of the new Terms. If you do not agree to any of these Terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.​
​
PROMOTIONAL EMAILS AND CONTENT:
​
You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other content form you may provide us with (Including you phone # for calls or text messages). If you don't want to receive such promotional materials or notices--please just notify us at any time from 9:30 to 5:00 pm Eastern time.
​
PREFERENCE OF LAW AND DISPUTE RESOLUTION:
​
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of [United States/NYC], without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in NYC. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
​
CUSTOMER SUPPORT DETAILS & CONTACT INFO:
​
These Terms enables users and customers to receive customer support service and to correspond with the website and its operators by using 9hieroglyph.com message box or send emails to hieroglyphscripts@gmail.com and someone will contact you within 24 to 48 hours.
​
PROVISIONS RECOMMENDED FOR WEBSITES WITH USER COMMUNITIES:
​
By using Wix it offers Hieroglyph Publishing/Entertainment the ability to create a community for the users of our website, so we may interact withs such users in a better way. Leave reviews and request to join our community. All users that join our community will have a profile that is publicly visible to site visitors, and your public activity (such as your posts or comments) will be visible to other visitors of the website. Furthermore, any user of the website can always opt-out and exit the community, and upon doing so, such user's profile will not be publicly visible. Naturally, in such event the user will not be able to use the community feathers (e.g. liking, commenting or writing posts).
​
​
NOTE: The effective date of the Terms: July 15, 2024